Discord Support by Servergen®

Our expert technical support team will have your discord server running seamlessly — 24hours a day.

Severgen’s support features

Boost your engagement, set-up automated chat management, and get tailored server support with our range of support features.

Priority customer support

Get instant customer support with our in-built chat box. Have your questions answered within minutes by an expert server support member.

Daily backups

We make sure none of your precious data is lost by performing fast and secure daily backups.

Bug fixes

We swiftly deal with server bugs to prevent losing engagement and community trust.

Integrate bots

Our team can help speed up and automate your admin processes by helping you integrate bots into your server.

1 on 1 support

You will be assigned a customer success manager that you will have 1 on 1 support access to.

Add channels/roles

Seamlessly add roles and channels to your server to encourage active community engagement.

Get technical support with bots

We understand all the most popular server bots and areready to help solve any technical issues that arise.

What our clients say

Servergen has managed to gather clients from all over the world in many different industries, listen to their experience working with us.

"Efficiency and communication are only a few of their wide range of skills"

I have been developing projects for almost 11 years, and I really know the meaning of being a service provider! I can definitely say that Servergen has literally the best services I've ever had the pleasure to work with.

Zainea Alexandru Emanuel
CEO & Founder of THENFTiST
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“Stop wasting your time and put your mind at ease with Servergen"

The best and most objective approach to a discord server you will ever find. The team at Servergen knows what they are doing. Stop wasting your time and put your mind to ease by going straight to the best.

Bruno Agra
CEO at Sunset Music Inc.
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“Beautiful discord servers, and great agency to work with"

We have worked with Servergen for over a year now, and they have helped us develop 4 different discord servers. The communication from start to finish is just amazing, and their customer support is very helpful.

Justin Lord
COO at Global Liquidity Inc.
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“Amazing customer support and always delivers on time"

Our team decided to hire Servergen to develop our server and custom bots. They delivered promptly for a reasonable price. We have now collaborated on many occasions, and there are many more to come.

Oscar Wulf
CMO at Chillin Chameleons
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“The Servergen team knows Discord from the inside out"

My experience with Servergen was amazing, the server was built in 3 days and they were very efficient and professional. They also fixed any minor changes I had in no time.

Henri Mazreku
Co-Founder of Cat Mobstaz
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Discord Support Packages

No hidden fees and a money-back guarantee if we aren't a fit.

Weekly Support by Servergen®

$ 150.00 

Cancel at any time.

Priority customer support
Daily backups
Bug fixes
Integrate bots
Add channels/roles
1 on 1 support
Security checks
Respond to tickets when needed
Book a consultation
Monthly Support by Servergen®

$ 479.00 

Cancel at any time.

Priority customer support
Daily backups
Bug fixes
Integrate bots
Add channels/roles
1 on 1 support
Security checks
Respond to tickets when needed
Book a consultation
Quarterly Support by Servergen®

$ 1,389.00 

Cancel at any time.

Priority customer support
Daily backups
Bug fixes
Integrate bots
Add channels/roles
1 on 1 support
Security checks
Respond to tickets when needed
Book a consultation

Frequently Asked Question

Here are a few of the questions we get the most. If you don't see what's on your mind, reach out to us anytime on live-chat or email.

When and how do I place an order?

Choose one of our support packages (just above this FAQ section) that best suit your support needs.

Input your payment information. Once this has been completed, your order has now been placed.

What is our experience with Discord?

We have been working with both Discord Server creation and bot development for the past 5 years. Over 850 different servers from a broad list of industries. If something is possible on Discord we have done it. Read more about our journey.

Will you need my password and username?

Not at all. We make sure your personal information is kept safe and secure. We will only need to be made an admin on your server to perform our duties.  

What permissions will you need on our server?

We require to be made admin on your server so that we can make all the necessary changes without having you to.

How long will it take until what I request is implemented?

Our team works fast and can have small changes implemented within 2 hours. For bigger and more complicated changes we aim to have these solved within 1 day of the request being submitted.

I'm still unsure and have questions, can we do a call?

Yes of course! We understand you may still have some questions regarding our services. Please head to our contact us page where you can book a free 30-minute call with one of our experts.

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